Job Title: Office Manager
Company: Columbus Lasik Vision
Location: Philadelphia, PA
Job Type: Full-Time

Job Description:

Columbus LASIK Vision, one of the leading vision correction centers in the Tri-state region, is currently seeking an experienced and dedicated Office Manager to join our team. The successful candidate will be responsible for overseeing daily operations, improving administrative processes, and encouraging a culture
of excellence in customer service.

Responsibilities:

1. Manage daily operations of the office, ensuring a smooth and efficient workflow.
2. Supervise administrative staff, providing guidance, training, and performance feedback.
3. Oversee patient scheduling, coordinate appointments, and manage patient communications.
4. Implement and maintain office policies and procedures.
5. Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction.
6. Coordinate with medical staff to ensure proper patient care and compliance with healthcare regulations.
7. Manage office supplies inventory and place orders as needed.
8. Maintain a safe and secure work environment.
9. Assist in the preparation and monitoring of the office budget.
10. Maintain patient confidentiality and comply with all HIPAA regulations.

Qualifications:

1. Bachelor’s degree in Business Administration, Healthcare Management, or a related field preferred.
2. A minimum of 3 years of experience in an office management role, preferably in a healthcare setting.
3. Excellent organizational and leadership skills.
4. Proficient in Microsoft Office Suite and patient management software.
5. Exceptional customer service skills and professional demeanor.
6. Familiarity with healthcare regulations and medical terminologies.
7. Strong verbal and written communication skills.
8. Ability to multitask, prioritize, and manage time efficiently.

About Columbus LASIK Vision:

At Columbus LASIK Vision, our mission is to transform lives through the gift of clear vision. We take pride in our state-of-the-art technology, affordable prices, and most importantly, our commitment to patient care. Our experienced surgeon, Dr. William F. Columbus M.D., has performed over 40,000 LASIK procedures since FDA approval in 1996.

Columbus LASIK Vision is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are passionate about healthcare and enjoy leading a team, we would love to hear from you. Apply today to join our dedicated team and help us continue providing exceptional vision care to our community.